PRIVACY
POLICY
Introduction
Star Service Srl („Star Service“) understands that your privacy is important to you. Star Service is strongly committed to protecting your privacy and the personal information that you may provide to Star Service when accessing the Site. In addition, information that you submit to Star Service in response to an email request for information or other outreach from Star Service will also be treated in accordance with this Privacy Policy. In this written Privacy Policy, Star Service describes the scope and breadth of our commitment to privacy. Star Service may, in its discretion, amend this Privacy Policy from time to time. Any material changes to our policy will be reflected on this page, so that you are informed about the information we collect and how we use it. By exploring and using this Site, and by submitting information to Star Service, you agree to Star Service’s use of such information as described herein. This Site may contain links to external sites, which are not governed by this privacy policy, and Star Service does not take responsibility for the privacy practices of any third party sites to which we link. We encourage you to review the privacy policies of any such sites before you submit information.
Information That We Collect, and How We Use It
Provider
Star Service collects, processes and uses information from our users when they log onto this Site, or seek additional information regarding our services. Some of Star Service’s registration, enrollment, account setup and other forms may ask users to give us contact information, unique personal identifiers, financial information, subject areas of interest and/or demographic information.
We use Personal Information submitted to us through our Site for such purposes as responding to your requests, providing our services and communicating with you. You can choose not to provide certain information, but then you might not be able to take advantage of many of our services.
In the event that you do not (or no longer) agree to the use of your Personal Information, you can contact us at any time and Star Service will delete your Personal Information accordingly. Demographic and profile data is also collected on our site. We may use this data to tailor your experience at our Site.
Usage Data includes data that you do not actively provide but data that can be passively collected while you are using the Site. Star Service only evaluates and analyses Usage Data in order to optimize the performance of the Site. Such evaluation and analysis will however only be undertaken using pseudonyms provided that you have not explicitly consented to the evaluation of your Usage Data for the creation of a personalized user profile. You have the right at all times to object to the collection of saved Usage Data using pseudonyms.
We sometimes aggregate demographic information, and the types of systems and browsers of users for internal purposes, so that we are able to understand the user population of our Site, and determine whether the Site is designed to work with the computer settings of a majority of the users. Star Service also may conduct user surveys on the Web, which usually are intended to provide Star Service with information on a number of areas, such as user identity, user viewing habits, whether or not users found what they were searching for, whether the Site content is relevant to user needs, and the like. Star Service uses the information gathered from such surveys to improve our web content, navigation, and overall user experience.
Any personal information that you provide, such as your name, address, email address, log-in and log-off details, IP-address, phone number, etc. (hereinafter „Personal Information“), allows Star Service to inform you about updates to the service and to notify you about other products and services offered by Star Service that may be of interest to you. We will not sell, share, or rent or otherwise make available any of that Personal Information to other parties, except that we may disclose the Personal Information to third parties who (a) are other approved users of the Site and require such Personal Information for the sole purpose of using the Site or (b) perform services on our behalf and have a need to access the information in connection with those services. In addition, Star Service may disclose contact information for you in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information that you have posted on the Site or otherwise provided to Star Service.
Collection and storage of personal data and their usage while visiting the website: When accessing www.starservicegoa.it your browser will automatically send information to the server of the website. This information is temporarily stored in logfiles. The following information will be stored and automatically deleted: IP address, date and time of access, name and URL of the accessed site, referring-URL, browser used for accessing Star Service, your operating system and the name of your access provider. This data will be used for the following: Ensuring smooth access to the website, ensuring comfortable usage of the website, evaluation of system security and stability, administrative purposes.
This data is processed based on Article 1, paragraph 1, sentence 1 lit. f GDPR. Our justified interest follows from the above mentioned reasons for data collection. By no means do we use the collected data to draw any conclusions on your person. Additionally, we are using cookies and analytical services. More details in below sections of this privacy policy.
When signing up to our newsletter, we will use your email address to regularly keep you informed on Star Service product updates. This requires your consent as per Article 1, paragraph 1, sentence 1 lit. f GDPR. You can always sign out from the newsletter via a link in the bottom of the newsletter. Or by sending an email to [email protected].
When using the contact form, we require you to provide your email address and name in order for us to know whom to reach out to. The data processing is done in accordance with Article 1, paragraph 1, sentence 1 lit. f GDPR after your prior consent.
Email Addresses
We may collect the email addresses at the point of log-in of users who wish to receive email notification of publications and press releases in identified subject areas of interest, and of those who send us email messages or express interest regarding our services, or register for conferences and other Star Service-sponsored events. We will not, however, share any email addresses with any third party or send unsolicited email to any of the addresses we collect, except in very limited circumstances as set forth in this policy. You can inform us at any time if you no longer require this information.
Cookies
Star Service may use browser cookies on this Site to keep track of your visit to our Site. A „cookie“ is a small amount of data that is sent from a Web server to your browser and stored on your computer’s hard drive. Use of cookies may allow Star Service to provide a higher quality, more relevant, customer experience. Use of cookies may also allow Star Service to automate entry into password protected portions of the Site so that you will not need to re-enter your password each time you visit our Site. We may also use cookies to track which areas of the Site are most popular with our users and to further Star Service’s understanding concerning overall use of the Site. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored on your computer. Please refer to your browser instructions or a help screen to learn more about these functions and how to use them. Please be advised that certain sections or functionalities of the Site may be inaccessible to you if your browser does not accept cookies.
Data that is processed using cookies are required for us to protect our legitimate interests as well as those of others according to article 6, paragraph 1, sentence 1 GPDR.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB
You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/. Please note that on this website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).
International Transfer of Information
Because Star Service is a global organization, information (including Personal Information) collected on this Site or through other means may be transferred from time to time among the Star Service offices or personnel, to clients who benefit from the Site, to third parties who perform services on our behalf and have a need to access the information in connection with those services, including offices located outside the European Economic Area, and this Site may be viewed and hosted anywhere in the world, including countries that may not have laws regulating the use and transfer of personally-identifiable data. By using the Site, submitting information through the Site, or submitting information to Star Service through other means, you voluntarily consent to such international transfer and hosting of such information.
Security Processes
Star Service has in place technological and operational security processes designed to protect personally identifiable information from loss, misuse, alteration or destruction. Only authorized employees and contractors will have access to any data provided by you, and that access is limited by need. Each employee or contractor having access to any personally-identifiable information is obligated to maintain its confidentiality.
Links to Other Web Sites
Star Service is not responsible for the privacy practices or the content of any non-Star Service web sites to which we link from this Site. Star Service may be compelled to surrender personal user or customer information to legal authorities without express user consent if presented with a court subpoena or similar legal or administrative order, or as required or permitted by the laws, rules and regulations of any nation, state or other applicable jurisdiction. Also, in the event of a violation of the terms and conditions of use of this Site or a violation of any restrictions on use of materials provided in or through this Site, we may disclose personal user information to our affected business partners or legal authorities.
Your Rights
You may access, correct, update, and/or delete as the case may be, any personally-identifiable information that you submit to Star Service through this Site or through other means. To do so, please either follow instructions on the page of the Site on which you have provided such information or registered or contact us.
You have the right to:
According to Article 15 GDPR:
1. The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information: (a) the purposes of the processing; (b) the categories of personal data concerned; (c) the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations; (d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; (e) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing; (f) the right to lodge a complaint with a supervisory authority; (g) where the personal data are not collected from the data subject, any available information as to their source; (h) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject. 2. Where personal data are transferred to a third country or to an international organization, the data subject shall have the right to be informed of the appropriate safeguards pursuant to Article 46 relating to the transfer. 3. The controller shall provide a copy of the personal data undergoing processing. For any further copies requested by the data subject, the controller may charge a reasonable fee based on administrative costs. Where the data subject makes the request by electronic means, and unless otherwise requested by the data subject, the information shall be provided in a commonly used electronic form. 4. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.
According to Article 16 GDPR:
The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
According to Article 17 GDPR:
1. The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies: (a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; 4.5.2016 EN Official Journal of the European Union L 119/43 (b) the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2), and where there is no other legal ground for the processing; (c) the data subject objects to the processing pursuant to Article 21(1) and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2); (d) the personal data have been unlawfully processed; (e) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject; (f) the personal data have been collected in relation to the offer of information society services referred to in Article 8(1). 2. Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data. 3. Paragraphs 1 and 2 shall not apply to the extent that processing is necessary: (a) for exercising the right of freedom of expression and information; (b) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; (c) for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9(3); (d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or (e) for the establishment, exercise or defence of legal claims.
According to Article 18 GDPR:
1. The data subject shall have the right to obtain from the controller restriction of processing where one of the following applies: (a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data; (b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead; (c) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims; (d) the data subject has objected to processing pursuant to Article 21(1) pending the verification whether the legitimate grounds of the controller override those of the data subject. 2. Where processing has been restricted under paragraph 1, such personal data shall, with the exception of storage, only be processed with the data subject’s consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. L 119/44 EN Official Journal of the European Union 4.5.2016 3. A data subject who has obtained restriction of processing pursuant to paragraph 1 shall be informed by the controller before the restriction of processing is lifted.
According to Article 20 GDPR:
1. The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where: (a) the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1); and (b) the processing is carried out by automated means. 2. In exercising his or her right to data portability pursuant to paragraph 1, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible. 3. The exercise of the right referred to in paragraph 1 of this Article shall be without prejudice to Article 17. That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. 4. The right referred to in paragraph 1 shall not adversely affect the rights and freedoms of others.
According to Article 7.3 GDPR:
The data subject shall have the right to withdraw his or her consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. Prior to giving consent, the data subject shall be informed thereof. It shall be as easy to withdraw as to give consent.
According to Article 77 GDPR:
1. Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation. 2. The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Article 78.
Right to object
1. The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1), including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims. 2. Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing. 3. Where the data subject objects to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes. 4.5.2016 EN Official Journal of the European Union L 119/45 4. At the latest at the time of the first communication with the data subject, the right referred to in paragraphs 1 and 2 shall be explicitly brought to the attention of the data subject and shall be presented clearly and separately from any other information. 5. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications. 6. Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89(1), the data subject, on grounds relating to his or her particular situation, shall have the right to object to processing of personal data concerning him or her, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
Children
Star Service understands the importance of protecting children’s privacy, particularly in their online interactions. This website is not designed for and does not intentionally target or solicit to children 18 years of age and younger.
Use of Star Service Web Sites
Your access to and use of the Site are subject to the Platform Terms of Use.
Up-to-dateness of this privacy policy
By developing our website and its offerings or to follow legal requirements, it may be required to update this privacy policy. Subject to the applicable legislation, all changes will be in effect with the publication of the updated privacy policy. The current form of the privacy policy can always we viewed and printed.
Contact Us
If you have any questions about this privacy policy, or Star Service’s collection and use of information, please contact:
Star Service Srl
Via De Marini 53
16149 Genova – ITALIA
[email protected]
